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Gonzalo Carpintero
Radisson Hotel Group
Service Excellence, Digitalisation and Process Automation: A Real Trade-off?
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Adelle Chilinski
Premier Inn
The Biggest Risk is Ignoring Risk
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Colin Minto
Marriott International
It Starts with Retention!
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Binu Varghese
Hyatt Hotels
Tackling Revenue Management and Profitability
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Tiago Venancio
Choice Hotels International
Harnessing the Ever-changing Trends of Hospitality to Develop your Hotel
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Alexandra Tollman
Red Carnation Hotels
Protecting Our Planet: How to Tackle Hotel Sustainability to #MakeTravelMatter
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Raymond Santamaria
Apex Hotels
‘Beyond Breakfast’ – The Journey to Creating Destination Hotel Bars & Restaurants
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Laszlo Posa
Pentahotels
Average Rate vs Customer Life Time Value?
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Magdalena Osmola
Vale do Lobo Resort
Happy is the New Rich: Marketing to the New Society - Staying Ahead of Ever-Changing Expectations
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Rob Payne
BT Wi-fi
Wi-fi and the Connected Room
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Stuart Symes
Accor
Innovation Award Judge
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James Latham
Whitbread
Innovation Award Judge
11th & 12th May, ExCeL London
Premier Inn opens first budget ZIP Hotel
Featuring rooms a mere 8.5sqm, complete with two single beds that can be pushed into a double
A.I. Powered Smart Advertising For Hotels Drives Brand Engagement
Four years later and we’ve noticed great strides in the industry as travel brands have shifted towards immersive technology to boost their marketing and advertising campaigns.
Virtual Reality – The Next Game Changer for Hotels
Virtual reality has quickly gone from niche to ubiquitous in the travel sector, with professionals in every facet of the industry finding a purpose for the technology.
Securing Documents, Data and Personal Property in the Digital Age
Today almost everyone has a smartphone, laptop or tablet containing tens of thousands of pages of confidential information
The Rise of a Modern Era of Interior Design and Trends
There lies an enormous gap between luxury interior design of yesterday and today. We are evolving at a mammoth scale and redefining luxury like never before.
Finance Guide to Buying a Bed & Breakfast
What do you need to know if you’re actually going to follow through and buy a bed and breakfast?
Park Plaza Improves Profitability Reporting on Rooms
Park Plaza stores information needed for management reporting in different systems.
Using 360°/VR Imagery Improves Conversion Rates and Exposure!
There’s a new 360°/VR cloud based solution that can help you better demonstrate your offers in a fun engaging way!
