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Rob Paterson
Best Western Hotels & Resorts
Is the Hotel franchise model becoming a technology model?
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Jon Sharp
Hilton
How to Create a Game Changing Customer Experience
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Magdalena Osmola
Macdonald Resorts, Portugal (Macdonald Monchique Resort & Spa, Vale Da Ribeira Residences)
Branding in the era of ''new luxury'': integrated marketing for 4-5 star properties and destinations
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Michael Mrini
Edwardian Hotels London
Enhancing the guest experience through sophisticated technology and AI
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Joanna Becker-Birck
WorldHotels
Define your Guest Experience - Start with WHY
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Claus Strawbridge
Guldsmeden Hotels
Think like an OTA to revitalise your business
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Joe Pettigrew
Starwood Capital Group
Maximise Your Revenue By Knowing Your Guests
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Pepper
SoftBank Robotics Europe
Pepper, The Robot: Transforming guests experience.P
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Alan Murray
British Safety Industry Federation (BSIF)
The good, the bad and the ugly of PPE
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Christian Harris
Slip Safety Services Ltd
Understanding & managing slip safety risk in hotels and spas
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Karl Huscroft
The Energy Check
Extoling The Benefits of a Hybrid System
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Gary Bark
Optimised Buildings
Delivering an ROI<12 months through optimisation of HVAC/BeMS in Hotels
26th & 27th November, ExCeL London
A.I. Powered Smart Advertising For Hotels Drives Brand Engagement
Four years later and we’ve noticed great strides in the industry as travel brands have shifted towards immersive technology to boost their marketing and advertising campaigns.
Virtual Reality – The Next Game Changer for Hotels
Virtual reality has quickly gone from niche to ubiquitous in the travel sector, with professionals in every facet of the industry finding a purpose for the technology.
Securing Documents, Data and Personal Property in the Digital Age
Today almost everyone has a smartphone, laptop or tablet containing tens of thousands of pages of confidential information
The Rise of a Modern Era of Interior Design and Trends
There lies an enormous gap between luxury interior design of yesterday and today. We are evolving at a mammoth scale and redefining luxury like never before.
Finance Guide to Buying a Bed & Breakfast
What do you need to know if you’re actually going to follow through and buy a bed and breakfast?
Park Plaza Improves Profitability Reporting on Rooms
Park Plaza stores information needed for management reporting in different systems.
Using 360°/VR Imagery Improves Conversion Rates and Exposure!
There’s a new 360°/VR cloud based solution that can help you better demonstrate your offers in a fun engaging way!
Viceroy Hotels Give Employees New Smart Watches to Enhance the Guest Experience
The hotel is deploying the solution at their Viceroy L’Ermitage Beverly Hills with plans to roll out the wearable solution across their portfolio of hotels starting later this year
