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  • Rob Paterson

    Best Western Hotels & Resorts

    Is the Hotel franchise model becoming a technology model?

  • Jon Sharp

    Hilton

    How to Create a Game Changing Customer Experience

  • Magdalena Osmola

    Macdonald Resorts, Portugal (Macdonald Monchique Resort & Spa, Vale Da Ribeira Residences)

    Branding in the era of ''new luxury'': integrated marketing for 4-5 star properties and destinations

  • Michael Mrini

    Edwardian Hotels London

    Enhancing the guest experience through sophisticated technology and AI

  • Joanna Becker-Birck

    WorldHotels

    Define your Guest Experience - Start with WHY

  • Claus Strawbridge

    Guldsmeden Hotels

    Think like an OTA to revitalise your business

  • Joe Pettigrew

    Starwood Capital Group

    Maximise Your Revenue By Knowing Your Guests

  • Pepper

    SoftBank Robotics Europe

    Pepper, The Robot: Transforming guests experience.P

  • Alan Murray

    British Safety Industry Federation (BSIF)

    The good, the bad and the ugly of PPE

  • Christian Harris

    Slip Safety Services Ltd

    Understanding & managing slip safety risk in hotels and spas

  • Karl Huscroft

    The Energy Check

    Extoling The Benefits of a Hybrid System

  • Gary Bark

    Optimised Buildings

    Delivering an ROI<12 months through optimisation of HVAC/BeMS in Hotels

Hotel Facilities Expo runs alongside the below shows
26th & 27th November, ExCeL London

A.I. Powered Smart Advertising For Hotels Drives Brand Engagement

Four years later and we’ve noticed great strides in the industry as travel brands have shifted towards immersive technology to boost their marketing and advertising campaigns.

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Virtual Reality – The Next Game Changer for Hotels

Virtual reality has quickly gone from niche to ubiquitous in the travel sector, with professionals in every facet of the industry finding a purpose for the technology.

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Securing Documents, Data and Personal Property in the Digital Age

Today almost everyone has a smartphone, laptop or tablet containing tens of thousands of pages of confidential information

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The Rise of a Modern Era of Interior Design and Trends

There lies an enormous gap between luxury interior design of yesterday and today. We are evolving at a mammoth scale and redefining luxury like never before.

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Finance Guide to Buying a Bed & Breakfast

What do you need to know if you’re actually going to follow through and buy a bed and breakfast?

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Park Plaza Improves Profitability Reporting on Rooms

Park Plaza stores information needed for management reporting in different systems.

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Using 360°/VR Imagery Improves Conversion Rates and Exposure!

There’s a new 360°/VR cloud based solution that can help you better demonstrate your offers in a fun engaging way!

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Viceroy Hotels Give Employees New Smart Watches to Enhance the Guest Experience

The hotel is deploying the solution at their Viceroy L’Ermitage Beverly Hills with plans to roll out the wearable solution across their portfolio of hotels starting later this year

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