Laszlo Posa: Speaking at Hotel Facilities Management Expo

Laszlo Posa

Corporate Director of Revenue Management - Pentahotels

Average Rate vs Customer Life Time Value?

About Laszlo Posa

Laszlo Posa is a dedicated hotel professional specializing in Revenue Management. He has more than 20 years´ experience in hospitality, and currently leading the Revenue Management team for Pentahotels worldwide.

Costumer life time value is one of the most important metrics to measure - but does the hotel industry have the right tools for this? In the ever changing distribution world, are the existing hotel KPIs still relevant to maximise profit?

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