Rob Payne: Speaking at Hotel Facilities Management Expo

Rob Payne

Director - BT Wi-fi

Wi-fi and the Connected Room

About Rob Payne

BT are the leading supplier of public wi-fi in the UK, with over 5 million hotspots around the country.

BT work with hotels all over the UK and Ireland, connecting every guest room, meeting space, corridor, bar and lounge to deliver a smooth service throughout. We make sure your guests receive the wi-fi service that matches your brand.

Providing a great wi-fi service instantly makes your guests more comfortable; they can kick back, relax and connect — and they’re far more likely to stay again. You can capture data to learn more about their wi-fi usage, tailoring your communications to promote the services they want.

When it comes to wi-fi and in-room entertainment, what do hotel guests expect now that they didn’t a year or two ago? What’s required in terms of connectivity? And what hardware to guests expect? Find out how BT see in-room entertainment and wi-fi heading in the next 12 months.

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